Privacy Policy

This Privacy Policy outlines the practices and procedures regarding the collection, use, and disclosure of personal data when you engage with Freightitude through our website, SMS communication, or App Development Services. By using any of our services, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation: Words with initial capital letters hold specific meanings, regardless of singular or plural forms.

Definitions:

Account: A personal account created to access the Service.
Cookies: Small files that store browsing information.
Personal Data: Any information capable of identifying you.
Service: Refers to the Website, Freight Services (including SMS), and App Development Services.
Usage Data: Automatically collected data from interactions with the Service.
You: The person accessing or using the Service.

2. SMS Communication Consent (Freight Services)

Your Consent: By consenting to receive SMS communications, you acknowledge that the phone numbers collected for this purpose will not be shared with third parties for marketing purposes. These numbers are used solely for sending you relevant notifications.

Types of Messages:

Appointment reminders
Follow-up messages
Billing inquiries
Exclusive promotions (where applicable)

Example Message:
Reminder: Hey Johnny, thanks for taking the load. Here are the details:
• Pickup: San Antonio, TX on 22 April 2026 at 10:00 AM.
• Delivery: N Canton, OH on 24 April 2025 at 07:00 AM.
• Rate: $2000
Please confirm receipt of this message. Let us know if you need anything!
Reply STOP to opt-out.

Promotional Messages:
Reliable Freight Solutions for Your Business!
Hey Damion, I’m Mike with Freightitude. We specialize in fast, reliable, and cost-effective freight solutions. The Services we Provide include:

Competitive Rates
On-time Deliveries
24/7 Customer Support

Would love to discuss how we can optimize your shipping needs!
Let’s chat— email me at info@xfinitytech.net or call (201) 822-1260.
Reply STOP to opt-out.

Message Frequency: You may receive up to 5 SMS messages per week about your appointments or account status.

Fees for SMS Messages: Standard message and data rates may apply according to your mobile carrier’s pricing plan.

How to Opt-In:

Verbal consent during a conversation
Submission of an online form
Filling out a paper consent form

How to Opt-Out: Reply with “STOP” or contact us directly to be removed from the list.

Need Help? Reply with “HELP” or contact us at nfo@xfinitytech.net or (201) 822-1260.

Standard Messaging Disclosures:

Message and data rates may apply depending on your carrier.
You can opt-out at any time by replying “STOP”.
For assistance, text “HELP” or visit our (Privacy Policy) and (Terms and Conditions).
Message frequency may vary based on the nature of the communication.

3. App Development Services Privacy

This section outlines how we handle personal data when you engage with our App Development Services, including consultation, development, deployment, and support.

Data Collection:

Client contact information (e.g., name, email, phone number)
Project specifications and documentation
Access credentials (if necessary for integrations)
Usage data for deployed apps (with client consent)
Payment and billing information

Use of Data:

To provide consultation, project planning, development, and deployment services
To communicate regarding project updates, milestones, and support
To manage internal operations, including quality control and improvement
To fulfill legal or contractual obligations

Data Security: We implement appropriate administrative, technical, and physical safeguards to ensure the confidentiality and integrity of client data.

Third-Party Tools: Some applications may integrate third-party APIs or services. We ensure data protection agreements are in place with such parties wherever applicable.

Client Confidentiality: All project-related data is treated with strict confidentiality and is never shared or reused outside of the specific client engagement.

4. Use of Personal Data

Provide and maintain our services
Communicate important updates
Respond to inquiries and client support requests
Send relevant offers or service notifications
Improve our platform and service offerings

5. Retention and Deletion of Your Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. You may request deletion of your data at any time by contacting us.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to contact us:

Email: info@xfinitytech.net
Phone: (201) 822-1260